Faqs
Here is some most Frequently Asked Questions and Answer to help our clients.
How do I see the wholesale pricing?If you are visiting first time on our wholesale fashion jewelry website, then please create an account on our website to see the wholesale prices. To create an account, please
Click Here. Once your account will be done, just log in with your user id and password, now you will be able to see all our products at super wholesale prices. 1) Click the Register/Login link at the top right side of our site. 2) Please fill in the fields below to create your account. 3) Once you have an account, just log in with your user id and password to our website to browse our complete online stock of available products.
How do I edit my account information? Click the MY ACCOUNT link at the top right-hand side of our site. Enter your user id and password on the Registered Customer side, now you can find Edit My Account section where you can update/modify your account information How do I edit my account information shipping/delivery address? Shipping Address or Delivery Address is the address in which we will deliver your order. By default, the shipping address/delivery address is taken from your account details which you entered during the registration on our website. In case, In case if you need to update your shipping/delivery address, during the checkout of your cart, you will find some options there, on Option number 3, there are Delivery Details, select "I want to use a new address", now enter your new address details and continue the checkout procedure to submit your order successfully. If somehow you forget to update your new address, now to worry, just email your delivery address details with your order id, email us at support@impexfashions.com, we will do the rest. I forgot my password, what to do? Click on Register/Login link on the top right-hand side, now on the Registered Customer side, click on Forgot Password, enter your email id/user name, and Continue. Check your email inbox, you must have received an email with the subject "Impex Fashions: Password reset request". Open the email and click on the link, enter your New Password, and click Continue. Note: In case there is no email in your email inbox, please check the Spam or junk folder. Back to TopWhat is the minimum order amount you accept for wholesale purchases?This site is for wholesale purchase only and we accept a minimum order of 250US$, or equivalent to 250US$ in another currency. How do I navigate your website? To navigate this website simply click on the category/subcategory you might be interested in. Categories are located on the top of the website like- New arrivals Necklaces Earrings Bangles and Bracelets Finger Rings Head Accessories Other Accessories You will be noticed, this category Menu will be fixed to its place on scrolling or during exploring our entire website. When you point Mouse on any category, a range of subcategories will appear, now you can click on subcategories to explore our fashion jewelry products. You may also type a keyword into the SEARCH box to find specific products quickly. If you have any problem locating the products you looking for, feel free to contact us for assistance. Please email at support@impexfashions.com Or join WhatsApp 0091 983-222-99 How to place a wholesale order? Well, we accept wholesale orders only. Please visit the How to Place Order Page, Or Click Here. How much does my shipping cost? We charge a very nominal shipping cost, and we offer Free Shipping as well on a certain order amount. For details, kindly visit our Shipping Page, or Click Here After adding items to your cart, click on the view cart or checkout link on the top right corner of this website, to view your cart, at the bottom part of your shopping cart, you will find a Coupon Code box where your coupon codes and click to apply. Do you offer any discount on a bulk order? Yes, we do offer an attractive discount on bulk purchases. Please visit our Discount and Offer page or contact us at support@impexfashions.com During the checkout process, you can use any of our current payment options and continue to place your order. If you want to pay through a credit card/debit card, please select the payment options PayPal. Please note that your order will not be shipped out until you process the payment against your order. Yes, we do shipping on a certain order amount. Please see our Shipping & Handling page for complete details regarding free shipping. How long it will take to receive my order? After your order confirmation, normally we take 1-2 days to dispatch your order through some Branded Logistic Services like DHL/FedEx, etc, and normally it takes 4-6 days to deliver the goods at your doorsteps. Which courier/logistic service do you use to deliver the goods? For international shipment, we use DHL and FedEx Please see our Terms and Conditions for complete details regarding the return policy. What to do if anything comes missing/damaged items in the parcel? Please inform us at support@impexfashions.com within 48hrs after receiving the goods. if any damage, customers need to send photos of damaged items with their product codes. If our support teams are considered damaged, you will get Account Credit on Impex Fashions registered account, credited amount will be deducted from the total invoice amount in your next purchase with us. Note: stone falls or stone that comes out will not be considered damaged. Once your order is shipped out from our location, you will get the tracking details to your registered email. you can check the status on time to time basis until you receive the parcel, further, if you need any information regarding your shipment tracking details, feel free to ask at support@impexfashions.com. |
|
We welcome all General Queries, Product information, Order related Queries, Payment related queries, Discount and offers related queries, Shipping queries at support@impexfashions.com |
